What Happens if You Crash a Rental Car?

February 10, 2025
Renting a car can be super convenient, whether you're on vacation, traveling for work, or just need a set of wheels for a few days. But what happens if you crash a rental car? Accidents happen, and dealing with one in a rental can be confusing and stressful. Who pays for the damage? Does insurance cover it? And what if you don’t have insurance at all? In this guide, we’ll break down exactly what to do if you crash a rental car, what costs you might be responsible for, and how to protect yourself from unexpected expenses.

What Happens if You Crash a Rental Car?

If you crash a rental car, the first thing to know is that you are responsible for reporting the accident and covering any damages, but how much you pay depends on your insurance coverage. Rental car companies have strict policies about handling accidents, and failing to follow the correct steps could make the situation worse.

What Happens Right After the Accident?

  1. Check for injuries and call for help – Make sure everyone involved is okay. Call 911 if there are injuries. Even if no one appears hurt, it’s always a good idea to get a police report if there’s noticeable damage.
  2. Move to a safe location – If the car is drivable and it’s safe to do so, move it out of traffic to avoid further accidents.
  3. Exchange information – Get the name, contact information, driver’s license number, and insurance details from anyone else involved. Also, note the make, model, and license plate of all vehicles in the accident.
  4. Take photos and document the scene – Capture pictures of the damage, road conditions, street signs, and anything else that might be relevant such as weather conditions, wet roads, etc.
  5. Call the rental company – Most rental agreements require you to report any accident immediately. The company will explain the next steps, such as whether you need to return the vehicle or if they will tow it.

Who Pays for the Damage?

The costs you’ll face depend on what kind of coverage you have:
  • Rental Car Insurance – If you purchased a Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) from the rental company, they may cover the damage. However, you could still be responsible for deductibles or certain exclusions, like reckless driving.
  • Personal Auto Insurance – If your regular car insurance includes comprehensive and collision coverage, it may extend to rental cars. You’ll need to check your policy and understand what’s covered, including your deductible.
  • Credit Card Coverage – Some credit cards provide rental car insurance if you paid for the rental with that card. This usually covers damage to the rental car but not liability for injuries or damage to other vehicles.
  • No Insurance? – If you don’t have any coverage, you’re responsible for all repair costs, loss-of-use fees, towing, administrative fees, and liability claims.

What If the Rental Car Is Totaled?

When a rental car is deemed a total loss, it means the damage is so severe that the cost to repair it is higher than its actual value. In these cases, the rental company will not bother with repairs—they will instead charge you for the car’s full market value.

Real-World Example: A Totaled Rental Car Could Cost You Thousands

Imagine you rent a 2023 Toyota Camry from Hertz, which typically costs around $30,000 brand new. You get into an accident that leaves the front end completely wrecked, deploying the airbags and damaging the engine. Since the cost of repairs exceeds the car’s value, the rental company declares it a total loss. If you declined the Loss Damage Waiver (LDW) and don’t have personal auto insurance that covers rentals, you would be on the hook for the full cost of the vehicle—which could be anywhere from $25,000 to $30,000, depending on depreciation. Now, let’s say you had purchased the LDW from Hertz when you rented the car. In that case, Hertz would likely cover the total loss, and you wouldn’t have to pay anything beyond any deductible or fees outlined in the rental agreement. This is why it’s crucial to either purchase rental car insurance or make sure your personal policy covers rentals—because if the worst happens, you could be facing a financial disaster.

What If You’re at Fault?

If you’re the at-fault driver in a rental car accident, things get much more complicated. Not only are you responsible for repairing or replacing the rental car, but you may also have to cover damages to other vehicles, medical expenses, and even legal fees if someone sues you.

Real-World Example: A Costly At-Fault Accident

Let’s say you’re driving a rental Nissan Altima from Enterprise, and you rear-end a luxury BMW in stop-and-go traffic. The BMW’s bumper, sensors, and trunk are damaged, with an estimated repair bill of $12,000. On top of that, the driver of the BMW has been injured and goes to hospital leading to a medical bill of $15,000

Who Pays for What?

  • If you have rental car insurance through the rental company, the damage to the Altima may be covered.
  • If you have liability coverage through your personal auto insurance, it could cover the BMW’s repairs and the other driver’s medical bills.
  • If you don’t have any coverage, you’re responsible for everything out of pocket—which could mean paying over $27,000 in damages and medical bills.
And if the injured driver sues you for lost wages, pain and suffering, or long-term medical treatment? You could end up in court facing a lawsuit that could cost tens or even hundreds of thousands of dollars.

Why It’s Important to Know Your Coverage Before Renting

Even careful drivers make mistakes. If you’re at fault for an accident in a rental car and don’t have insurance, you could face crippling financial consequences. That’s why it’s always important to: Check if your personal auto insurance covers rentals Look into credit card rental coverage Consider purchasing the rental company’s LDW and liability insurance Skipping insurance might save you a little money at the rental counter, but if an accident happens, the costs could be devastating.

What Happens if You Crash a Rental Car Without Insurance?

So, what happens if you crash a rental car without insurance? Crashing a rental car without any insurance coverage is one of the worst-case scenarios. If you don’t have a Collision Damage Waiver (CDW) from the rental company, personal auto insurance that covers rental cars, or credit card rental car insurance, then you’re responsible for all costs associated with the accident. Here’s a breakdown of what that could mean for you:

1. You’ll Pay for All Repairs

Without insurance, you are personally responsible for fixing the rental car. That means if the car has a dented bumper, a cracked windshield, or more severe damage, the rental company will bill you for the full cost of repairs. Rental car companies don’t shop around for the best repair prices—they use their own mechanics or approved body shops, which tend to charge top dollar for parts and labor. This means you’ll likely pay much more than a standard repair shop would charge. If the rental car is deemed a total loss (too damaged to fix), you could be responsible for the car’s entire value. Since rental companies often replace their vehicles with new models, this amount could be tens of thousands of dollars—money that comes straight from your pocket if you don’t have coverage.

Real-World Example: A Scraped Side Panel Costing Thousands

A man named Daniel rented a Chevy Malibu from Budget Rent a Car. While backing out of a tight parking space, he scraped the entire side of the car against a concrete post. Without insurance, Budget charged him $2,800 for repairs—an amount much higher than what a regular body shop would charge. Since rental companies use their own high-cost repair vendors, they don’t offer discounts or negotiate rates. If Daniel had purchased CDW from Budget, the damage would have been covered, and he wouldn’t have owed anything beyond the deductible (if applicable).

2. Loss-of-Use Fees Will Be Added

Rental companies make money by keeping their cars on the road. If a car is damaged and sent in for repairs, they can’t rent it out—which means lost revenue for them. That’s where loss-of-use fees come in. These fees are calculated based on the car’s daily rental rate and how long it takes to repair. Even if the repairs only take a few days, you could be looking at an extra several hundred dollars just because the car was out of service. Some companies even charge a set number of days, regardless of how quickly repairs are completed, meaning you could be paying for weeks of lost revenue—even if the actual repair work only takes a few days.

Real-World Example: A Fender Bender That Cost an Extra $800

Lisa rented a Toyota Corolla from Avis and got into a minor accident that dented the front bumper. The repair shop took five days to fix it, but Avis charged her for ten days of lost rental time—at a daily rate of $80 per day. In the end, Lisa had to pay $800 in loss-of-use fees, on top of the $2,000 repair bill. Some rental companies charge a flat loss-of-use fee, even if the car is repaired quickly, which can add up hundreds or even thousands of dollars to your total bill.

3. Towing and Administrative Fees Will Be Added

If the rental car isn’t drivable, the rental company will arrange to have it towed to a repair facility. And guess what? You’ll be footing the bill. Towing costs vary depending on the accident location, but they can be extremely high, especially if the accident happens in a rural area or a highway where special towing services are needed. In addition, rental companies charge administrative fees to cover all the paperwork involved in handling the accident. These can include:
  • Accident processing fees
  • Claim filing fees
  • Damage evaluation fees
While administrative fees might seem small compared to repair costs, they quickly add up—often totaling hundreds of dollars.

Real-World Example: A 30-Mile Tow That Cost $500

Carlos rented a Ford Mustang from Alamo. While driving on a highway in Arizona, he hit a deer, and the car was undrivable. Since he had no insurance, Alamo charged him $500 for towing—just to get the car off the road and into a repair facility.

Administrative Fees on Top of Everything Else

Rental companies also charge administrative fees to handle accident claims and paperwork. These include:
  • Accident processing fees
  • Claim filing fees
  • Damage evaluation fees

Real-World Example: Hidden Fees That Added $300 to the Bill

After crashing a Hyundai Elantra rented from National, Jake received a final invoice that included an extra $300 in administrative fees—on top of his $4,500 repair bill. These fees aren’t covered by personal auto insurance, and rental companies rarely waive them.

4. You Could Be Sued for Liability Costs

If the accident involves another driver, a pedestrian, or property damage, things get even more serious. Without insurance, you are personally responsible for covering damages to the other car or property, and you could also be liable for medical bills if someone was injured. Here’s what you might have to pay for out of pocket:
  • Repairs to another person’s car if you hit them
  • Property damage costs if you hit a building, fence, street sign, or other structures
  • Medical expenses for injuries to passengers, pedestrians, or another driver
  • Legal fees if someone decides to sue you for damages
If the accident results in serious injuries or major property damage, the costs could reach hundreds of thousands of dollars. Without liability insurance, you could be forced to pay these costs yourself—which could lead to financial ruin.

Real-World Example: A Minor Crash That Led to a Major Lawsuit

David rented a Jeep Grand Cherokee from Hertz. While making a left turn, he misjudged the distance and collided with a Honda Accord. The Accord’s driver filed a claim for neck and back injuries and sued David for $50,000 in medical bills and lost wages. Since David didn’t have insurance, he had to hire a lawyer, pay for his own legal fees, and settle the lawsuit out of pocket—a cost that could have been avoided with proper liability coverage.

5. The Rental Company Could Take Legal Action

If you don’t have the money to cover the damages, the rental company will come after you. They may:
  • Send the bill to collections if you fail to pay
  • Take you to court to recover the costs
  • Report the unpaid debt to credit agencies, which can destroy your credit score
If another driver or pedestrian sues you because of the accident, you’ll also have to hire an attorney to defend yourself—another massive expense.

Real-World Example: A $15,000 Bill That Ruined Someone’s Credit

Michael rented a Honda Civic from Thrifty but crashed it on the second day of his trip. Since he had no insurance, Thrifty billed him $15,000 for repairs and fees. Unable to pay, Michael ignored the notices. Thrifty sent his bill to collections, and within a few months, his credit score dropped over 100 points. Later, the rental company took him to court, where a judge ordered him to pay the full amount plus legal fees.

Why You Should Never Rent a Car Without Coverage

Crashing a rental car without insurance can leave you with an overwhelming financial burden. Even a minor accident could cost you thousands of dollars, and a more serious crash could wipe out your savings or lead to legal trouble. That’s why it’s always smart to make sure you’re covered before renting a car. Here are some simple ways to protect yourself:
  • Check your personal car insurance policy – Many policies do cover rental cars, but you need to verify what’s included.
  • Use a credit card with rental coverage – Some credit cards offer free rental car insurance, which can save you a lot of money.
  • Buy the rental company’s insurance – If you don’t have any other coverage, it’s worth paying a little extra for peace of mind.
  • Look into travel insurance – Some policies include rental car coverage, especially if you’re traveling internationally.
Even if you think you’re a safe driver, accidents can happen at any time. The best way to protect yourself from expensive bills and legal trouble is to make sure you have some type of insurance before driving a rental car.

Who Covers Medical Bills?

If you or someone else is hurt in the crash, medical bills can add up fast. Here’s how they might get covered:
  • Your personal car insurance (if you have medical coverage in your policy)
  • The rental company’s optional insurance (if you bought their personal accident coverage)
  • The at-fault driver’s insurance (if another driver caused the crash)
  • Your health insurance (if other options don’t cover everything)
If another driver caused the accident, their insurance should pay for your medical costs. But if you were at fault and don’t have coverage, you could be responsible for medical bills, too.

How to Protect Yourself Before Renting a Car

Before you hit the road in a rental car, take a few simple steps to protect yourself:
  • Buy rental car insurance if you don’t already have coverage.
  • Check your personal auto policy to see if it includes rental cars.
  • Look at your credit card perks to see if rental car coverage is included.
  • Inspect the car before driving off and take photos of any pre-existing damage.
  • Drive carefully to avoid accidents in the first place.

Final Thoughts: What Happens if You Crash a Rental Car?

Crashing a rental car is stressful, but knowing what to do can make the process a lot easier. The biggest factor in how much you’ll have to pay depends on your insurance coverage. If you’re covered through the rental company, your personal auto policy, or a credit card, you might not have to pay much. But if you crash a rental car without any coverage, you could end up with a hefty bill. If you’ve been in a rental car accident and need legal help, Casas Law, P.A. is here for you. Our experienced personal injury lawyers in West Palm Beach can help you deal with liability, insurance claims, and legal issues after a crash. Contact us today for a free consultation.

WHAT OUR CLIENTS ARE SAYING

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After an accident, I was unsure where to turn. Another attorney that I knew connected me with Casas Law. I received personal attention from both Alex Casas and Nick Sarta. They, and their entire staff demonstrated that they cared. All contacts with all personnel within the office were very positive. I'm grateful for their work on my behalf, and grateful that I was referred to this group.
Steve Hammaker
Steve Hammaker
18:26 05 Mar 25
Alex Casas and his team provided the best service and results I could have ever expected. I would highly recommend him for your legal needs. I was always able to speak to him directly when needed. He goes above and beyond!
Lis Patterson
Lis Patterson
20:14 26 Feb 25
Thank youuuu!
W
W
15:45 06 Feb 25
Muy complacido con el abogado casas y con el trabajo que realizo su equipo y espero que no tenga necesidad de llamarlo en un caso de otro accidente y espero que siga siendo mi abogado para otro asuntos que se puedan presentar tanto yo como mi familia. Muchas gracias.
Barbara De la cruz
Barbara De la cruz
16:04 23 Jan 25
I had the pleasure of working with Nick with Casas Law, and I am beyond impressed with the level of service and professionalism he provided. From our first consultation to the final resolution of my case, they made me feel supported, informed, and confident every step of the way.Nick and his team were not only highly knowledgeable in the law, but also took the time to carefully listen to my concerns, answer all my questions, and explain the legal process in a way that was easy to understand. They were always quick to respond to emails and phone calls, and never left me wondering about the next steps.What stood out the most was their dedication to achieving the best possible outcome for me. They were strategic, efficient, and made sure I was always well-prepared for any decisions or proceedings. Thanks to Nick and his entire team at Casas Law for their hard work and expertise, my case was resolved successfully, and I couldn’t be more grateful.
Alisa Knapek
Alisa Knapek
14:53 15 Jan 25
Mr. Casas made the process of dealing with an accident go as seamless as possible. I will absolutely recommend he and his law firm to handle any legal issues. Thank you, Mr. Casas for all your kindness through this process.
Angie Buffardi
Angie Buffardi
13:46 27 Nov 24
Great experience. Mr.Casas was very helpful as well as dalila. They kept us in the loop at all times and stayed in communication with us. I would definitely recommend their services to anyone.
Makaya Howard
Makaya Howard
16:23 13 Nov 24
Casas law is the best law firm in Palm Beach county. I was badly injured and Alex took the time to explain the process of getting me justice and hold the responsible party accountable. He was there every step of the way, I appreciate his help, and if you're injured, this is the law firm to have fighting your case. I can't stop thanking Alex and his team of lawyers for there guidance that me through a very very difficult time 🙏.I would recommend him to anyone who is looking for justice in any injury case .
Courtney Treasure
Courtney Treasure
19:22 06 Nov 24
I highly recommend Casas Law for anyone dealing with an accident injury case. They handled my case with utmost professionalism, guiding me through every step and ensuring all my questions were answered. Special thanks to Nick Sarta, who went above and beyond to make the process smooth and stress-free. I’m grateful for their hard work and dedication!
Alper Songul
Alper Songul
22:48 05 Nov 24
I highly recommend Casas Law, P.A. for anyone dealing with a car accident claim. From the start, Alex Casas and his team were professional, compassionate, and knowledgeable about navigating the complexities of the case. The insurance company initially offered a settlement that was nowhere near what we needed to cover the expenses, but Alex fought tirelessly on our behalf.He kept us informed at every step and genuinely cared about getting the best possible outcome. Thanks to Alex's dedication and expertise, we won the case, and we received a settlement that was more than fair. If you need a lawyer who knows how to stand up to insurance companies, look no further!
Edel Laura Herlong
Edel Laura Herlong
22:23 05 Nov 24
My experience with Alex Casas was professional and friendly. Alex’s staff assisted me with questions and concerns along the way without delay. I would recommend this firm to anyone that needs a personal injury attorney.
Kelly Duval
Kelly Duval
20:54 04 Nov 24
I was hit by an underinsured driver. I had thought all hope was lost and paid for treatment myself. Out of nowhere Alex called me that he had gotten a settlement. I had list hope and had not spoke to them for months. Unbeknownst to me Alex was still working on my behalf. I highly recommend Casas law because of their high level of integrity. And professionalism
Tim Martin
Tim Martin
19:19 04 Nov 24
Deciding on who to hire to represent you for a personal injury case,Your choice should be determined by what type of reviews the firm gets and then you should interview the lawyer,When you sit in front of Alex Casas,You first understand how passionate he is about his work and you scan his office and you see what’s important to him,It’s family because you see all the beautiful photos.That’s why you should hire Alex Casas.That is why I hired Alex for my personal injury case.
Louie Deutsch
Louie Deutsch
21:02 30 Oct 24
The Casas Law team was so professional and worked hard to get me the best possible outcome for my situation. They communicated with me every step of the way and made sure I had an understanding of the entire process. I would highly recommend them!
Ann Marie Calderon
Ann Marie Calderon
20:33 30 Oct 24
Casas law they are the best attorneys in south Florida they help me out on the past on my car accident they are the best and experiences cars accidents attorneys .I highly recommends to anyone casas law also they Make you feel like family thank you casas law for all the help
Rene Puerto
Rene Puerto
19:06 30 Oct 24
Alex has been our families attorney for many years. He's offered counsel, support and professionalism. When you choose Casas Law Firm you can rest assured to be in capable hands. Highly trust & recommend. 10 STARS! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Rose Perez
Rose Perez
12:43 30 Oct 24
Enjoyable experience with Casas Law! No regrets. No issues. Very professional, very communicative, very informative and over all very demure :) Dalila was my point of contact and she helped me through out the entire process no matter how many times I called lol. 10/10 highly recommend!
Lady J
Lady J
14:43 23 Oct 24
Mr. Alex Casas answered all my questions with great clarity and patience. He kept me informed every step of the way, which gave me great peace of mind. I highly recommend him and his team.
Melissa Perez
Melissa Perez
21:20 16 Oct 24
Mr Casas and all his team did a wonderful job on winning my case! They treat you with respect, understanding, and most important empathy. When I met Mr Casas I could feel the kindness and generosity in his soul. This extends through to his team. I know that it truly is a team effort. I went through A LOT and they were always patient and kind through it all. I felt validated in a time when I needed that kind of support the most. If you're on here and wondering who to reach out to for help...you found them! Thank you so much!
Adriana Stephen
Adriana Stephen
18:28 08 Oct 24
Just simply the best
Abraham Masarweh
Abraham Masarweh
23:24 07 Oct 24
Mr A Casas and his wonderful team did an exceptional job on my and my friends' cases, which was not an easy task.The story goes on. I had a previous attorney who was terrible. I moved on with Mr Alex Casas, and he handled the whole case with a professionalism that is rarely seen in the legal world of personal injury. Mr. Alex Casas always calls you back and keeps you up to date about what is going on.Do not waste your time with other firms. Just go to Casas Law.Scott M
Scott Meyrowitz
Scott Meyrowitz
16:01 01 Oct 24
I Awilda Ruiz am pleased to recommend Casas Law Firm. They are a Team of attorney's that are Kind, Caring, very professional and most of all they fight for you to get the best possible outcome on each and every one who they serve. I am very pleased with their Ethics, compassion and professionalism, They have my highest recommendation(5 stars to each and everyone of them and their staff. Thank you so very much for your services.PS: if their were higher scores for their performance I would give them the highest!!!Best Regards,and again thank youAwilda Ruiz
Awilda Ruiz
Awilda Ruiz
15:14 01 Oct 24
Through the tireless and unrelenting efforts of everybody at Casas law I can’t thank them enough. They not only took the time to work with me through my case but actually gave me the complete comfort in knowing what is happening, and how it is being handled. I with out a doubt will be back if I have any issues in regards to personal injury. Again thank you all so very much
Fly Net
Fly Net
20:42 27 Sep 24
Eduardo Delgado
Eduardo Delgado
17:52 23 Sep 24
Mr. Nick Sarta & his team made my personal injury claim journey as effortless as possible. Their high level of professionalism and accessibility put me at ease throughout each step of the process ending in a quick and easy settlement. Life sometimes hands us a series of unfortunate events but it was very reassuring to know I had Casas Law on my side.
Ted K
Ted K
13:25 16 Sep 24
Kyle Bray
Kyle Bray
20:46 19 Aug 24
Oh how grateful am I to have used this Law firm! It’s been a couple years they’ve been assisting my lawsuit, and as soon as i turned 18 they Prioritized getting me what I deserved. Dalila was AMAZING at handling everything vastly.
Jayla Jaya
Jayla Jaya
14:10 15 Aug 24
I am so very pleased and happy with the Casas Law family. They helped me during this difficult time after my car accident. I highly recommend anyone to Casas Law so you don’t have to worry about anything. Thank you so much.
Hyacinth Hutchinson
Hyacinth Hutchinson
13:55 13 Aug 24
Fantastic family law firm! Alex Casas handled my case so seemlessly and efficiently and fought for what I deserved for my injuries!
Chloe Calderon
Chloe Calderon
18:49 06 Aug 24
El doctor Casas y su grupo de trabajo, cumplieron con lo que me prometio en el comienzo, de mi casoSiempre atendieron mis dudas y me senti respadado en todo momento
Marco Novoa
Marco Novoa
14:11 02 Aug 24
I would like to give a HUGE thank you to Casas Law, after dealing with such horrible accident I was scared and suffering anxiety on how to handle everything. Casas Law made everything so smooth and such an easy experience with them. I always felt like they were just a text message away, literally. If I had any questions I could send a text which is more convenient especially during work hours & would get a respond in just a few minutes. I will definitely refer if needed, all the staff very efficient and polite and understand . Thank you ❤️
Monce Sarabia
Monce Sarabia
02:26 21 Jul 24
Navigating the aftermath of an accident is no small feat. Between a totaled car, insurance claims and injury, I had felt like the car accident itself would prove to be just the beginning of a long list of difficulties. The team at Casa’s Law eased my worries and my burdens.From the moment I secured Mr. Casas as my attorney, I received guidance and support in a system I had previously known nothing about. Any questions or concerns were handled with care and respect. I feel lucky to have found them, and would recommend their services to anyone who’s looking for an attorney.
franki bryson
franki bryson
20:17 16 Jul 24
I was very happy with the outcome I prefer anybody to go to casas law he is the man for the job and also all secretaries that work for him are awesome
Jerome Misner
Jerome Misner
16:23 27 Jun 24
Great group of lawyers.
Gervens Datis
Gervens Datis
20:37 25 Jun 24
Casas Law Firm is absolutely the best. I was impressed by this lawyer expertise. He handled my case with professionalism and the staff are super nice. Alex you Rock!!! Thank you❤️❤️❤️
A. Khan Jr
A. Khan Jr
20:38 19 Jun 24
I want to thank you so much for all the time and effort you put in my case. You are true professionals and dedicated team that made it all so easy.This firm helped with my high-difficulty case. They directed me to correct practitioners regarding my spinal injury occurred after a non-fault car accident. I have followed each step they recommended, I got my health and painless days back. They are not only concerned about the financial damage you got after an accident or injury but they are truly there to help you get back your health! They are transparent and communicative. Trust this firm!
Tugay ÇİÇEK
Tugay ÇİÇEK
16:22 01 Jun 24
Casas Law was very helpful in making sure I got the care I needed in an otherwise confusing process. It helps to have someone knowledgeable like Alex helping to navigate the legal process.
Anna Yeskey
Anna Yeskey
22:51 12 Apr 24
I am so grateful for Alex and his team! I had an accident a few years back and had a few lawyers turn down my case before I was referred to Alex. He fought for me till the end and gave me so much peace of mind from beginning to end and was able to settle my case. Thank you Alex!
Leidys Lora
Leidys Lora
21:29 29 Mar 24
The best law firm in Florida hands down. I met Alex and his team through a mutual client and from the day I met him he treated me with respect and kindness and explained to me the whole process step by step. I will definitely recommend this law firm to all my friends and family members who need a law firm that is all about business and treats u like a human being. 😀😀😀😀😀😀
Georgiy Bakhtadze
Georgiy Bakhtadze
18:50 26 Mar 24
Getting into a Car Accident can be an extremely emotional and alarming experience. Not knowing who is looking out for your best interest.As a qualified Attorney “Nick Sarta” came through for me, he listens, understands and gets to the matter at hand. As he worked my case he analyzed, reviewed and gave sound advice. He was always available to answer my questions.And even if things got difficult he assured me all was in control.I highly recommend him, for he has become more than his profession, but also a friend. And someone who looks out for YOU when the chips are down and you tend to feel all is lost.Mark
mark pizzani
mark pizzani
19:45 20 Mar 24
My injury was fiercely contested by the defendants with unethical behavior. I thought my claim was over and got so frustrated I was about to drop it when Nick called to say they had settled much to my surprise. This firm and Nick fought diligently for me to hold the opposition accountable. Amazing staff including Dalila Nicks assistant.
Thomas Guarino
Thomas Guarino
13:06 24 Feb 24
I was rear-ended and soon after I realized that I would need help navigating the system. I spoke with a few attorneys and I didn't feel comfortable with any of them. Ss soon as I spoke with Alex I knew I had found my attorney. His kind demeaner and no pressure approach fit me perfectly. With his help I had a great team of medical professionals to help me to a positive outcome. 1 year after the accident I was almost 100% and my case closed. I also got a nice settlement that I was NOT expecting. I would gladly recommend Alex and his team.
Dale Wiley
Dale Wiley
23:42 14 Feb 24
Sin lugar a duda el doctor Casas y su bufete de abogados son los mejores para llevar tu proceso, en mi caso pensé que ya todo estaba perdido pero Casas Law tomo mi caso y pudo resolverlo a mi favor.Estoy sinceramente agradecida con Casas Law y su equipo, fueron tan atentos y pacientes con mi caso.Les envio muchas bendiciones para Casas Law y todo su equipo.
Andrea Valencia
Andrea Valencia
18:32 15 Jan 24
Alex and his team at Casas Law firm helped me out so much with my accident case. I was referred to Alex by Tim at Autokrafters who repaired my car and I also recommend Casas Law to multiple friends who were in car accidents as well. Alex and his team are professional and most importantly, genuinely care about your well being and needs. Thank you Alex and team!
Jenna Comunale
Jenna Comunale
00:45 12 Jan 24
Excellent attorney and staff. Whenever I had questions they immediately addressed them. Walk you through every step of the process. Nick is your guy! Someone you can trust.
Raymond Acevedo
Raymond Acevedo
12:57 19 Dec 23
El equipo entero de Casas Law es increible! Desde el principio de mi caso hasta el fin siempre estuvieron disponibles para responder a todas mis preguntas y ayudarme paso por paso por todo el proceso. No se puede pedir mas a un bufete de abogados, son los mejores!
Jorge Lago
Jorge Lago
20:19 05 Dec 23
Casas Law is the absolute best! Nick was able to help guide us and educate us through our case. He is an extremely thorough, educated, and professional attorney and most importantly treats his clients like family. He is there for you every step of the way he is always a call or text away and if he’s busy he will get back to you right away. Even when our case was closed he was still always a phone call or text away! I would highly recommend Casas Law & Nick to anyone needing a personal injury attorney!
Jorge Velazquez
Jorge Velazquez
18:54 01 Dec 23
I had a wonderful experience with this firm. Very good communication, was treated with respect and I always felt safe and protected. I highly recommend them for your legal needs. Shout out to Nick Sarta, a real OG.
Rachel Zernit
Rachel Zernit
16:46 30 Nov 23
Alex Casas and his team were very helpful and efficient in handling my case. They guided me through the process, kept me informed and were quick to respond to my questions and concerns. Everyone at the office was very professional and polite at all times. I would definitely recommend Casas Law. Thank you.
Caroline Oxamendi
Caroline Oxamendi
16:48 17 Nov 23
No tengo las palabras suficientes para describir lo profesionales, eficientes y atentos que son en esta oficina de abogados. Mi caso era un poco complicado y ellos hicieron todo lo posible para ayudarme y hacer lo mejor para mi. Cuando fui donde ellos estaba embarazada solo con 3 meses y de la manera que ellos estuvieron tan atentos a que todo estuviera bien tanto con el embarazo y la demanda. Que en mi vida nunca había tratado con un grupo de abogados en el que en realidad como cliente le importas. Gracias por todos a cada unos de ustedes, por las llamadas , por los mensajes y por siempre velar por mi bien!! Nick, Melissa, Alex ustedes fueron con los que mas me traté en esa oficina, gracias por todo. Mi familia y yo estamos muy agradecido con su buen trabajo y su profesionalismo.
Raiza Rodriguez
Raiza Rodriguez
14:35 19 Oct 23
Casas Law firm helped me tremendously when I needed them. I recommend Casas Law to all my friends and family. Alex and his team are professional and most importantly, genuinely care about your we being. They get the job done. Thank you Alex and team.
Tania Hilario
Tania Hilario
19:34 05 Oct 23
Casa Law firm has been the best decision I made all year working the firm and their team was the most professional and transparent experience I ever had with a law firm they made me feel like family and worked diligently to obtain every dollar tht my case was worth Nick Sarta is one of the best Lawyers in the country and a great person all around
Darrell Alexander
Darrell Alexander
13:49 02 Oct 23
I was and am very grateful for what Casas Law was able to do for me. They guided me through a process I didn't fully understand. They kept me informed at every step of the process. They made sure my needs were met. And were able to make me whole again in a very reasonable time. I would, I will, I have recommended them to family and friends. I hope I never need their services again. But if I do, they will definitely be the ones I call. Thank you, Alex Casas for your support when I needed it the most.
Ivan Cortes
Ivan Cortes
14:44 01 Oct 23
Sometimes life takes an unexpected turn, and you find yourself grappling with the aftermath of a serious injury, After my accident I called Nick before becoming his client and he offered me valuable advise that protected me and helped me navigate the aftermath of a horrific accident on I-95. When it became apparent that I needed other legal experts that works in the areas of workers compensation and traffic court he referred me to excellent lawyers in those areas and I was able to navigate those issues.That’s why when I got into a second car accident, I immediately called him. You will need someone who can advocate for you and make sure that at the end of the day you are taken care of both from a medical perspective by referring you to excellent doctors and financially by making sure that you leave with some money in your pocket and are able to handle your medical bills.Nick was always reachable to me and my family even after-hours and during weekends. He took the time to listen to my concerns and many questions even when they fell outside the scope of the case. He has even helped me with things that fell outside the case like trying to seek property damage, when the insurance company was stalling and late on sending a check for car repair.If you're looking for an injury lawyer who will go above and beyond for you, look no further than Casa Law. They are without a doubt, the best in the business. I am forever grateful for their services and now I can look forward to life, after this case has closed.
Modelbashir
Modelbashir
14:15 29 Sep 23
Exceptional!! The complexity of this case intiially appeared to be cut and dry. Boy was I wrong. Nicks instincts and taking action disclosed a significant amount of damage was not reflected in the initial settlement.After his investigation a final settlement was reached and the amount I received for my pain and suffering was fair! I am happy to provide Nick the highest of reviews Eceptional!!
Richard DeLopez
Richard DeLopez
17:12 28 Sep 23
Casas Law is a very professional law firm. My case was a bit complicated and the staff as well as Mr. Casas did everything possible for the best outcome for me. They are patient, kind, attentive and thorough.
Linda Manners
Linda Manners
14:06 27 Sep 23
Alex and the staff at Casas law firm are a wonderful group of people to work with. They are polite and always return calls in a timely manner. They kept me informed and up to date as the case progressed. When my husband had difficulty getting in a car to go to their office he came to us instead! We highly recommend him to anyone who needs help.
Louise Miller
Louise Miller
14:15 26 Sep 23
I have been in two major car accidents in the past 13 years (one I should not have walked away from) and I would not trust anymore more then attorney Alex Casas. I am beyond thankful for his help to make sure my health and wellness was taken care of due to someone else's negligence. Praying to never be in the situations I have been in again nor anyone else but if something was to happen he would always be the first call I make. To this day (3 years after my second) he (Alex Casas) still checks in on me to make sure I am doing alright.This truly becomes like family in the hardest times.Thank you! ❤️
Jacqueline Keene
Jacqueline Keene
00:39 22 Sep 23
Great attorney! He was so honest and upfront about the possibilities on what could happen. he has a great network, Definitely would use again,
Casas Law is the very best. I got hit by a car while riding my bicycle. I don't know what I would have done without Alex and the team.I had a ton of medical bills that and I was really in no condition to deal with anything. I had a ton of problems physically and also was pretty mentally down from the accident. Luckily, all I had to focus on was my recovery. They took care of the rest.I was always able to speak to Alex and the entire team was extremely professional and very very responsive. Not at all what we have become accustomed to these days.I also got a very nice settlement. Don't get me wrong, I would not get hit by a car again for any amount of money but getting a healthy settlement doesn't hurt!!! :)I highly recommend them and hope I never need them again, but if I do, I surely know where to go.THANKS CASAS LAW!
Jack Rosen
Jack Rosen
22:14 21 Sep 23
In my entire life, I’ve never had a better experience. Nick Sarta is my attorney. The man is a genius. That aside, he is kind and considerate, honest, ame understanding. He guided me in the right direction, every step of the way. He explained every step and kept me involved in every decision. I never once felt out of the loop. He made sure I understood every single part of the process and if I didn’t, he was patient, took his time to make sure I understood, before we proceeded. He kept me calm, the entire process. He impressed me beyond measure. The ultimate professional, in every sense of the word.May I add, pleasantly surprised in how smooth the process went and in a shorter time period than I expected. All in all, I couldn’t be happier! I recommend Nick Sarta to EVERYONE!! There is no one better in the field. No one.Best,Kim Shamoun Tzivas
Kim Tzivas
Kim Tzivas
21:32 13 Sep 23
I wanted to first thank and commend the whole Casa Law team for their constant effort and dedication throughout duration of my legal case. The whole team was very professional, knowledgeable and attentive to my every legal question and need. Nick and Alex was with me every step of the way in my time of need, whether to get me to see specific doctors whom would fix me properly or just to help me get through my daily struggles.The whole group communicated with me every step of the way to give me as much comfort as possible and assured me that everything would turn out ok and I would end up with not only physical resolution but a better piece of mind for what I had went through.They are an outstanding team and for someone like me who had never gone through anything like this before in my life they always made me feel like I was their number one priority.
James Price
James Price
21:44 16 Aug 23
It’s been a long year working on my case ! But Dalila and her team worked with me every day to make sure everything went smoothly and I understood what was going on ! I wouldn’t have went to any other law firm thank you guys so much !
Lilyanis orama
Lilyanis orama
17:05 13 Jul 23
Nick and his team are the best! They genuinely care about their clients and fight for what’s right. I thank God for such wonderful people who do an outstanding job.
Carltonice Morgan
Carltonice Morgan
02:22 27 Apr 23
The Casas Law Team is the firm that anyone who was injured in an accident needs to represent them in the West Palm Beach area. Their professional manner and overhaul attitude to their clients were outstanding. I was very happy with the outcome of my case as this Team took the time to guide and educate me throughout the legal process.
Millicent Holness
Millicent Holness
15:55 18 Apr 23
"I recently had the pleasure of working with the team at Casas Law and I cannot recommend them highly enough. From start to finish, they were professional, knowledgeable, and dedicated to achieving the best possible outcome for my case. Their attention to detail and commitment to keeping me informed every step of the way made me feel confident and secure throughout the entire process. Above all, their friendly and approachable demeanor made working with them a pleasure. If you are in need of legal services, I highly recommend Casas Law- they truly are the best in the business!"
Ana Cuartas
Ana Cuartas
22:43 14 Apr 23
Tuve una excelente esperiencia con Alex y su equipo en Casas Law. Me ayudaron y apoyaron en todos los pasos de mi procesos despues de mi accidente, respondieron mis dudas y estaban siempre dispuestos a contestar mis llamadas y darme toda la informacion necesaria. Estoy muy satisfecho con los resultados de mi caso y recomiendo a Alex y sus abogados un 100%
tiki tiki
tiki tiki
15:27 14 Feb 23
From the beginning to the end, Casas and his team has always been very responsive, caring and professional. They met my standards and more! They were always available to answer any of my questions and were very communicative with my case. Amazing team and I recommend them to anyone!
Liliana
Liliana
17:25 09 Feb 23
I would highly recommend the Casas Law team to anyone struggling with an injury after an accident. Their team was generous with their time and helped educate me through the steps before we won my case. I am more than happy with the outcome of my injury case and would recommend them to anyone in the West Palm Beach area. Nice and friendly front office and sharp lawyers. Thank you for all your work.
adam hamden
adam hamden
15:17 30 Jan 23
Exelentes abogados Dios les Bendiga grande mente
Fany Hernández
Fany Hernández
21:14 15 Nov 22
Nicohlas Sarta outstanding attention made personal call for each step of the process. Caring and knowledgeable staff with experience.
Nicolas Flores
Nicolas Flores
15:20 11 Nov 22
Attorney Casas and his staff are the best! They were very responsive and thoughtful throughout the whole case. Thanks to their hard work and dedication, we were able to win! Do not hesitate to hire Attorney Casas for your legal matters.
Dany C
Dany C
02:02 06 Oct 22
Nick Sarta is the most reliable, honest, and caring attorney I have ever dealt with. He and the rest of the firm were great to me and helped me recover the maximum on my case!
i have come to alex on several unfortunate accidents and always made me feel like top priority. very accessible and attentive team answering any doubt or question that comes to mind that brings a sense of comfort in troublesome times. Always appreciate the work they've done for me
Dario Santiago
Dario Santiago
18:48 23 Aug 22
Would definitely recommend they got back with me within 24 hours for my calls nice swift handling of the case thank you
Angela Casarella
Angela Casarella
00:38 10 Aug 22
From the beginning Alex explain the whole process and the possibilities we had. Since this was my first experience needing a personal injury attorney, I was nervous about the whole process. Alex took the time to explain everything from a to z. The whole experience was super easy, they were always accessible and they kept me informed. Although I hope I will never need a personal injury attorney again, should there be a need, I will surely choose Alex and his team.
Lynnette Penalbert
Lynnette Penalbert
21:09 09 Aug 22
I had a extremely positive experience from start to finish with Alex and his team. Alex was always available and responsive to my questions and concerns. He assisted me with Medical and Insurance matters. Alex is a friend and a very capable attorney. If I could give 10 Stars, I surely would. Thank you Casas Law.
Beth Keller
Beth Keller
15:21 20 Jul 22
Excellent and trustful Attorney!
Kervin Moya
Kervin Moya
17:52 19 Jul 22
I never thought I would need a personal injury attorney, but sometimes life happens. I heard many stories about what people have gone through after being injured and I was quite nervous about the process. I was referred to Alejandro (Alex) Casas by a friend. Throughout the process Alex was very professional, compassionate, explained things very clearly and took the time to listen to me. His office staff was always there to answer questions. I never had to wait long for an answer about anything. Casas Law did not try to micromanage my choice in health care providers, but did have a lot of knowledge about local providers if I needed recommendations. A friend of mine was coerced into seeing certain practitioners for care by her attorney. That did not happen to me. The thing about Alex that impressed me most was that he was very straightforward, approachable and honest. Alex knew the right strategy to settle my case and I am happy with the results. It sure made it easier to recover knowing I was a being represented by competent professional team that was looking out for my best interest. I highly recommend Casas Law.
Denise H
Denise H
18:12 15 Jul 22
My family and I are very thankful to Alex and his team for litigating our case against a business owner whose employee committed negligence. We are very thankful and very pleased with the outcome of our case. Thank you!
Olga Hernandez
Olga Hernandez
20:36 12 Jul 22
From the beginning of the process of my accident, Alex Casas and his firm, have been nothing but professional and the most helpful attorney any client could possibly be searching for!! I would highly recommend their services without any hesitations.
Alfredo Amador
Alfredo Amador
07:11 10 Apr 22
Alex is the most compassionate lawyer providing quality legal representation with his clients best interests at heart. I highly recommend him for all types and levels of legal work.
Steve Bialakis
Steve Bialakis
20:33 30 Mar 22
If you want a good lawyer and a reliable one and trusting one casas law it's the one to go to very trustworthy and makes you feel comfortable and doesn't beat around the bush.
Xavier Rodriguez
Xavier Rodriguez
00:50 17 Mar 22
Not often do you come across a Personal Injury Attorney that has received 5 Stars from every reviewer. You must meet Alejandro (Alex) Casas to truly understand where the five stars come from. His attention to detail, his care and concern for his clients, his love for his community, his knowledge of the law and just as important, his honesty. He speaks the truth always!! Due to being bilingual, he's helped the Hispanic Community in more ways than one. Alex is the real deal!! Eduardo Gruvman
Eduardo Gruvman
Eduardo Gruvman
20:29 17 Feb 22
Alex and his team are well versed in personal injury law. They are open, honest, and always put the client first.
Tom Shea
Tom Shea
20:37 11 Aug 21
Alex Casas and his team knew just the right approach for my suit and handled it with tact and care. Alex is one of the nicest lawyers I've met - no ego-- no pontificating -- no showing us how important he was. Alex got right down to business, with a smile on his face, and completed our claim quickly, achieving the results we wanted. Thank you, Alex, Susie and Staff.
Jann Seal
Jann Seal
16:16 06 Jul 21
"A steady, reassuring and calming voice when you need it most." Alex Casas and his team are great. My situation was very complicated since I was dealing with a number of insurance companies and multiple hospital bills! The team at Casas Law worked with all the various factors and made everything seamless as well as keeping me informed the whole way. I would not have known how to maneuver the insurance waters so I was very glad that Alex was there for me. I would highly recommend Casas Law, Alex, Susie and the whole team.
Bob Going
Bob Going
14:39 08 Jun 21
I was recommended to Alex Casas by my father and I am absolutely ecstatic with how simple and easy he made my auto collision injury case for me he handled everything to where all I had to do was show up and sign on the line! I’d recommend him to anyone!
Dylan Lower
Dylan Lower
17:02 05 Feb 21
I am very pleased with the assistance from Casas Law P.A and will recommend this firm to anyone and everyone that needs help. They are very professional and friendly and go above and beyond the call of duty. Thank you so much for all your help.
Jeff Pickett
Jeff Pickett
16:46 10 Nov 20
Alex Casas is by far the most present and engaged attorney with whom I have had the pleasure of working. The staff is caring and pleasant. The response time is extremely fast. And he is good at winning! Thank you for all you have done for us over the years! I highly recommend Casas Law!
Meroe Rabieifar
Meroe Rabieifar
17:55 18 Sep 20
Alex and his team were my rock after I was hit by a car while riding my bike. They were able to direct me with medical care questions, advocate on my behalf with insurance companies, and really listen on days where I had pain and was completely frustrated with my insurance company and their lack of response. Highly recommend!!!!
Kelly Givens
Kelly Givens
14:47 18 Sep 20
Alex and his staff were very helpful very personable and attentive to my every question I highly recommend them and I am very happy with my service but I got from them.
joseph Olivier
joseph Olivier
00:08 16 Sep 20
Alex Casas Law firm is a great. Every time I came in contact with Mr. Casas and his staff they were always professional and friendly. My whole process was a great experience. They always return calls in a timely manner. The staff goes above and beyond what is needed. They kept me informed during the whole process. If you are looking for a great law firm and I really mean and great firm this is the place to go!!!!
Archie hopkins
Archie hopkins
18:18 28 Jul 20
Alex is a gentleman. He is kind, professional, attentive, and extremely competent. His staff is wonderful and I have no hesitation in recommendingThe office to anyone.
Helen Berg
Helen Berg
19:13 10 Jun 20
Alex always takes the time to communicate all the information about my case, until I fully understand all the details. I am extremely happy with his law firm.Andre
andre guionnaud
andre guionnaud
02:19 09 Jun 20
Alex Casas was both professional & friendly. I felt comfortable that I was going to get a good out come with Mr. Casas working for me. He kept me informed through the entire process, with a very good ending. I would use him again.
Larry Brixner
Larry Brixner
16:52 08 Jun 20
Extremly Professional and on point!
Rick Hackeman
Rick Hackeman
16:13 08 Jun 20
Alex Casas was referred to me by a friend who spoke highly of him and his work. As I met with him I quickly realized my friend was right. He was knowledgeable, personable, truthful and had my family's best interest. His compassion and patience before, during, and after my case sets him and his staff apart from other law offices. Those qualities are hard to come by. When you hire him you will find for yourself.
scott poritz
scott poritz
21:30 12 Jun 19
I was referred to Alex after being hit by a car while riding my bike. His help and guidance through a very difficult time has been a gift. I was hurt, scared, and lost as to what I needed to do. Alex was a light in a time of confusion and injury. Do not hesitate to reach out to him when you need assistance. He and his team will be there and you will be their priority.
Kelly Ann
Kelly Ann
20:14 10 Sep 18
confiabilidad y experiencia
Rolando Casas
Rolando Casas
21:03 09 Sep 18
Alex took the time needed with my family and we received the compensation we wanted! A++++
Johnny H. Meier
Johnny H. Meier
04:14 08 Sep 18
Alex is very helpful when it comes to complex issues involving someone that has been wrongfully injured by the negligence of another person or business. Thank you Alex for always being available to answer questions.
Chris Shelby
Chris Shelby
14:13 05 Sep 18
Alex is a great attorney. He is honest and caring. He treats you like family which was extremely important to me.
Bridget Ortiz
Bridget Ortiz
15:07 04 Sep 18
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