What to Do After an Uber Accident: Protect Your Rights and Claim Compensation

Getting into an uber accident can turn your day upside down in seconds. You might feel confused, scared, or overwhelmed - and that's completely normal. Unlike regular car crashes, accidents involving Uber cars can get pretty complicated because there are more people and insurance companies involved. Whether you were riding in the Uber, driving your own car, or walking when the accident happened, knowing what to do right after an uber accident can make a huge difference in protecting yourself and getting the help you need. Uber has changed how we get around town, but it's also created new problems when accidents happen. When an Uber car crashes, figuring out who's responsible and which insurance company should pay can get really confusing. Don't worry though - we're going to walk you through everything you need to know about handling an uber accident and making sure your rights are protected.

What to Do Right After the Accident Happens

The first thing you need to do after any car crash is make sure everyone is safe. If you can move without hurting yourself more, get away from traffic. Check if you or anyone else is hurt, and call 911 right away if someone needs medical help. Even if the injuries seem small, it's always better to have paramedics take a look. When you call 911, make sure to tell them that an Uber was involved in the accident. This helps the police and paramedics understand that this isn't just a regular car crash, and they'll know to document things properly from the start. You'll also want to take lots of pictures while you're at the scene. Take photos of all the cars that were damaged, their license plates, and the whole accident area. Get pictures of street signs, traffic lights, and anything about the road that might have caused the crash. Make sure you get contact information from everyone involved. This includes the Uber driver, any other drivers, and people who saw what happened. You'll need their names, phone numbers, insurance information, and driver's license numbers. For the Uber driver, try to get their Uber driver ID, and take a screenshot of their profile in the app if you can. Don't forget to call the police so they can write up an official report about what happened. Most insurance companies need this report before they'll process your claim. You should also report the accident through the Uber app as soon as possible. The app has a special feature for reporting accidents that lets Uber's insurance team know what happened.

How Uber's Insurance Actually Works

Understanding how Uber's insurance works can be pretty confusing, but it's important because it affects what kind of help you can get. Think of Uber's insurance like a three-level system that changes based on what the driver was doing when the accident happened. Let's break this down step by step so you can understand exactly what coverage applies to your situation.

The Three Phases of Uber Coverage

Phase 1: App is Off (Driver is Off-Duty) When the Uber driver doesn't have their app turned on and isn't working, only their regular personal car insurance covers any accidents. This is exactly like if any regular person got into a car crash. During this phase, Uber has no responsibility for what happens. Phase 2: App is On, Waiting for Rides When the driver has their app on but hasn't picked up a passenger yet, Uber provides some insurance coverage, but it's pretty limited. Phase 3: Active Ride (Driver Has a Passenger or is Going to Pick One Up) When the driver has accepted a ride request or is driving a passenger around, Uber's full insurance kicks in. This is the big coverage that most people think about:

Common Questions About Uber Insurance

What if I don't know which phase the driver was in? This is a great question that comes up a lot. The phase is usually determined by looking at the driver's app data, GPS records, and trip logs. Your lawyer can help get this information from Uber if needed. Does my own insurance still matter if I'm in an Uber accident? Yes, your personal insurance does still play a role. Florida is a No-Fault State, which requires that you use your own PIP insurance to treat your injuries. If you have medical payments coverage or uninsured motorist coverage. These can help fill gaps or provide additional protection. What happens if the other driver caused the accident? If another driver (not the Uber driver) caused the crash while you were a passenger in an Uber, their insurance should be the primary source of compensation. However, Uber's Uninsured Motorist (UM) coverage can act as backup coverage in some cases if the at-fault driver doesn't have enough insurance or is uninsured. However, Uber's insurance can still act as backup coverage if the at-fault driver doesn't have enough insurance. The Dangerous Coverage Gaps Here's where things get really tricky. The problem with car insurance for uber drivers is that there are dangerous gaps where neither the driver's personal insurance nor Uber's insurance might fully cover what happened. Many regular car insurance policies specifically exclude coverage when someone is using their car to make money, like driving for Uber. These gaps are most problematic during Phase 2 - when the app is on but no ride is active. During this time:
  • The driver's personal insurance often won't cover accidents
  • Uber's coverage is limited and only covers certain things
  • There might not be enough money available to fully compensate injured people
What does this mean for accident victims? If you're hurt in an accident during one of these coverage gaps, you might find yourself fighting multiple insurance companies that are all trying to avoid paying your claim. Some common scenarios include:
  • Insurance companies arguing about which phase the driver was in
  • Personal insurance denying coverage due to commercial use
  • Uber's insurance claiming their coverage doesn't apply
  • Delayed claim processing while companies investigate
This is why many insurance companies sell special rideshare insurance policies or endorsements that specifically cover these gaps. Unfortunately, not all drivers know about these options or have purchased this additional coverage. Understanding these complexities is one of the main reasons why getting legal help after an Uber accident is so important. An experienced lawyer can help navigate these insurance complications and make sure you get the coverage you're entitled to receive.

Your Rights Depend on Your Situation

If you were riding as a passenger in the Uber when the accident happened, you're usually in the best position. Uber's $1 million insurance policy may cover your injuries no matter who caused the accident. But don't think this means getting compensation will be easy - Uber's insurance company will more then likely still try to pay you less than you deserve or find reasons not to pay at all. If you were driving your own car or walking when an Uber hit you, your situation depends on a few things. The most important factors are who caused the accident and what the Uber driver was doing at the time. If the Uber driver caused the crash while they were on an active ride, Uber's insurance should cover your damages. But if the accident happened when the driver was just waiting for rides or had their app turned off, you might not get much help from Uber's insurance. Uber drivers face some of the biggest challenges after accidents. Their regular car insurance might refuse to pay because they were using their car for work, while Uber's insurance might be limited depending on what they were doing when the crash happened. This is why understanding car insurance for uber drivers and making sure you have the right coverage is so important if you drive for Uber.

Why Uber Accident Claims Get So Complicated

One of the biggest headaches in uber accident cases is dealing with multiple insurance companies that don't want to pay. You might have Uber's insurance company, the driver's personal insurance, and maybe other drivers' insurance companies all involved. Each one will try to pay as little as possible while blaming the others for what happened. This finger-pointing can drag out your case for months or even years, leaving you stuck with medical bills and lost income while the insurance companies argue about who should pay what.

The Multi-Insurance Company Problem

When you get hurt in a regular car accident, you usually deal with one or two insurance companies. But uber accident cases can involve several different insurers, and here's why that creates such a mess: Who Might Be Involved:
  • Uber's commercial insurance company
  • The Uber driver's personal auto insurance
  • Your own car insurance
  • Other drivers' insurance companies
  • Your health insurance company
  • Workers' compensation (if you were working when injured)
Each insurance company has one main goal - pay out as little money as possible. So they spend time and money trying to prove that someone else should be responsible for your bills. While they're busy arguing with each other, you're left dealing with mounting medical expenses and missing work. Common Delay Tactics:
  • Requesting the same documents multiple times
  • Scheduling and rescheduling medical examinations
  • Claiming they need more time to investigate
  • Arguing about which policy applies first
  • Demanding unnecessary paperwork and forms

The Fault Determination Challenge

Figuring out who's at fault in an uber accident can also be more complicated than regular car crashes. Things like whether the driver was looking at their phone for directions, if they were distracted by the Uber app, or what their status was in the app can all affect who's responsible for the accident. What makes Uber accidents different when determining fault? Technology Distractions: Unlike regular drivers, Uber drivers are constantly interacting with technology while driving. They might be:
  • Looking at GPS directions on their phone
  • Checking for new ride requests
  • Communicating with passengers through the app
  • Dealing with app notifications and updates
Multiple Responsibilities: Uber drivers have to juggle more tasks than regular drivers:
  • Following GPS directions to unfamiliar locations
  • Finding passengers in crowded areas
  • Managing time pressure to complete rides quickly
  • Dealing with passenger requests and conversations
App-Related Issues: Sometimes the Uber app itself can contribute to accidents:
  • GPS giving wrong directions
  • App freezing or malfunctioning during rides
  • Poor cell service affecting navigation
  • Brightness settings making the screen hard to see
  • Distracting the driver

The Independent Contractor Problem

Uber has taken the position that their drivers are independent contractors, not employees, to avoid taking responsibility for accidents. This legal distinction might seem like paperwork, but it can have huge effects on your case. Why does this matter for accident victims? When companies try to claim drivers are independent contractors instead of employees, they're attempting to limit their responsibility. However, courts have been looking more closely at how much control Uber actually has over their drivers. What questions come up:
  • Does Uber control how drivers do their job?
  • Do drivers have to follow specific Uber rules and procedures?
  • Can drivers really work independently, or are they tied to Uber's system?
  • Who's really in charge of safety training and vehicle standards?
Understanding these legal details and how they affect your case usually requires help from someone who knows the law.

The Digital Evidence Challenge

Modern car accidents also involve a lot of digital evidence that can be really important for your case but hard to get. Things like GPS data, app usage records, and electronic driver logs can help to show what really happened before, during, and after the accident. What kind of digital evidence exists?
  • GPS tracking showing exact location
  • App usage logs showing what the driver was doing on their phone
  • Communication records between driver and passengers
  • Trip history and timing data
  • Vehicle telematics (if available)
  • Traffic camera footage
  • Cell phone tower records
Why is this evidence so hard to get? Companies don't want to hand over data that might make them look bad or increase their liability. They often claim:
  • The data doesn't exist or was automatically deleted
  • Privacy laws prevent them from sharing information
  • The data is proprietary and confidential
  • Technical problems make the data unavailable
Getting this information often requires legal action because companies won't voluntarily provide evidence that could hurt their case. Your lawyer might need to file special court orders called subpoenas to force companies to turn over this crucial evidence. What happens if important evidence gets lost? Sometimes companies "accidentally" delete important data or claim their systems malfunctioned. This is why acting quickly after an uber accident is so important - the longer you wait, the more likely it is that crucial evidence will disappear. This complex web of insurance companies, legal technicalities, and hard-to-get evidence is exactly why most people need professional help to navigate Uber accident claims successfully.

Why You Need a Lawyer for Uber Accidents

The laws around uber accident cases are still changing as courts and lawmakers try to figure out how to handle the new issues that rideshare services create. Having a lawyer who understands these complications and keeps up with changing laws is really important for protecting your rights. Good personal injury lawyers know how to investigate rideshare accidents properly, find all the possible sources of money for your injuries, and negotiate with multiple insurance companies at the same time. They can also help you understand what your case is really worth and fight to get you proper compensation. Many people who get hurt in uber accident cases accept the first settlement offer they get, not realizing it's way less than what they should receive. Insurance companies often make quick, low offers hoping that people will take them without understanding their rights or how much their injuries are really worth. A good lawyer can help you understand all your damages, including future medical costs, ongoing therapy needs, money you'll lose by not being able to work, and compensation for pain and suffering. They can also make sure that all the people and insurance companies who might owe you money are identified and held responsible.

The Problem with Uber Driver Insurance Coverage

The issue of car insurance for uber drivers is one of the biggest problems in the rideshare industry. Regular car insurance policies weren't designed to cover people using their cars to make money, which creates dangerous gaps in coverage. Many insurance companies now offer special rideshare add-ons or policies designed to fill these gaps. However, not all drivers know about these options or understand how important it is to get proper coverage. When accidents happen, these coverage gaps can leave drivers broke and unable to pay for other people's injuries.

How to Protect Yourself After an Uber Accident

Time matters a lot in uber accident cases, but you don't want to rush into decisions without getting proper advice first. Most states have deadlines for when you can file a lawsuit, but insurance companies often try to pressure people into quick settlements before they understand their full rights. The steps you take in the first few days and weeks after an uber accident can make or break your case. Let's walk through exactly what you should do to protect yourself and your family's financial future.

Get Medical Help Immediately - Even If You Don't Think You're Hurt 

Get medical attention right away, even if you don't feel hurt at first. Some injuries, especially soft tissue injuries and concussions, might not cause symptoms right away. Getting proper medical records from the beginning makes your case stronger and makes sure you get the treatment you need.

Why do some injuries show up later? Your body's natural response to trauma can actually hide injuries at first. Here's what commonly happens:
  • Adrenaline masks pain for hours or even days
  • Soft tissue injuries like whiplash develop gradually
  • Concussions can have delayed symptoms
  • Internal injuries might not cause immediate pain
  • Emotional trauma can overshadow physical injuries
What should you tell the doctor? Be completely honest about everything you're feeling, even small aches or discomfort. Don't downplay symptoms because you think they're minor. Tell your doctor:
  • Exactly what happened in the accident
  • Any pain or discomfort, no matter how small
  • If you hit your head or lost consciousness
  • Any changes in how you feel physically or mentally
  • If you're having trouble sleeping or concentrating
Follow all medical advice:
  • Be a good patient
  • Keep all follow-up appointments
  • Take prescribed medications as directed
  • Attend physical therapy sessions
  • Get recommended tests and scans
  • Don't stop treatment early, even if you feel better

Critical Mistakes That Can Ruin Your Case

There are also some important mistakes you want to avoid. Don't give recorded statements to insurance companies without having a lawyer present. Insurance adjusters are trained to ask questions that help their company pay less money, and things you say innocently can be twisted and used against you later. What are insurance adjusters really trying to do? Insurance adjusters might seem friendly and helpful, but remember - their job is to save their company money. They use specific tactics to reduce what they have to pay: Common Adjuster Tactics
  • Asking leading questions that suggest you're partially at fault
  • Getting you to admit you feel "fine" before you know the extent of your injuries
  • Rushing you to give statements before you've had time to think clearly
  • Acting like they're on your side when they're actually working against you
  • Recording conversations without clearly telling you
What should you say to insurance companies? Keep your conversations short and simple:
  • "I was involved in an accident involving an Uber vehicle"
  • "I'm still receiving medical treatment"
  • "I'll provide a statement after I've consulted with my attorney"
  • Don't guess about details you're not sure about
  • Don't admit fault or apologize

Never Sign Anything Without Legal Review

Don't sign any papers or accept settlement offers without having a lawyer look at them first. Once you sign a release, you usually can't ask for more money even if your injuries turn out to be worse than you first thought. Why are quick settlement offers dangerous? Insurance companies often make fast, low-ball settlement offers for several reasons:
  • They know the full extent of your injuries isn't clear yet
  • They want to close your case before you understand your rights
  • Early settlements are almost always much less than cases are worth
  • They're hoping you'll be desperate for quick money
What questions should you ask about any settlement offer?
  • Does this cover all my current medical bills?
  • What about future medical treatment I might need?
  • Does this account for time I'll miss from work?
  • What if my injuries turn out to be permanent?
  • Will this affect my ability to work in the future?
  • What about pain and suffering compensation?
Red flags in settlement documents:
  • Pressure to sign immediately
  • Claims that "this offer expires soon"
  • Language that releases everyone from all future claims
  • Amounts that seem too good to be true
  • Vague language about what's covered

Document Everything Like Your Financial Future Depends on It

Keep detailed records of all your medical treatment, time you miss from work, and other expenses related to the accident. Save copies of all letters and emails from insurance companies, and write down notes about phone calls, including when they happened and what was discussed. What records should you keep? Medical Documentation:
  • Hospital records and emergency room visits
  • Doctor's notes and treatment plans
  • Prescription receipts and medication costs
  • Physical therapy appointments and progress notes
  • Mental health counseling records
  • Medical imaging (X-rays, MRIs, CT scans)
Financial Records:
  • Pay stubs showing lost wages
  • Documentation of missed work days
  • Receipts for accident-related expenses
  • Transportation costs to medical appointments
  • Childcare costs due to your injuries
  • Home care or cleaning services you needed
Communication Records:
  • Names and contact information of everyone you speak with
  • Date and time of all phone calls
  • Summary of what was discussed
  • Copies of all letters and emails
  • Photos of correspondence and documents

Track How the Accident Changed Your Life

Write down how your injuries have affected your daily life, work, and relationships. This information can be valuable when asking for compensation for things like pain and suffering. What daily changes should you document?
  • Activities you can no longer do or that cause pain
  • Sleep problems or changes in sleep patterns
  • Mood changes, anxiety, or depression
  • Difficulty concentrating at work or home
  • Impact on family relationships and responsibilities
  • Social activities you've had to give up
  • Hobbies or exercise you can't participate in
How to document these changes:
  • Keep a daily journal of your symptoms and limitations
  • Take photos if you have visible injuries or use assistive devices
  • Ask family members to write about changes they've observed
  • Keep track of activities you've missed (work events, family gatherings, etc.)
  • Document emotional impacts like fear of driving or riding in cars
What about future impacts? Think about and document how your injuries might affect your future:
  • Career advancement opportunities you might miss
  • Long-term medical treatment you might need
  • Lifestyle changes you'll have to make permanently
  • Family activities you might not be able to participate in
Remember, insurance companies will try to minimize the impact of your injuries on your life. Having detailed documentation of how the accident really changed things for you and your family is crucial for getting fair compensation. The key to protecting yourself after an uber accident is being thorough, careful, and patient. Don't let insurance companies rush you into decisions that could affect the rest of your life.

Getting the Help You Need

Dealing with the aftermath of an uber accident means understanding complicated insurance relationships, legal rights, and the right steps to protect your interests. The unique nature of rideshare accidents means that the usual approaches to car accident claims might not be enough to get you fair compensation. Whether you were a passenger, driver, or someone else affected by an uber accident, taking the right steps right after the crash and understanding your legal rights is crucial for your financial recovery and peace of mind. These cases are complicated, which is why it's so important to work with experienced lawyers who understand the unique issues that come with rideshare accident law. If you've been involved in an uber accident in West Palm Beach or the surrounding areas, don't try to handle this complicated situation by yourself. Contact Casas Law, P.A. for a free consultation to talk about your case and learn about your rights. Our experienced personal injury lawyers understand the unique challenges of rideshare accident cases and are committed to helping you get the compensation you deserve. We provide support in both English and Spanish and are ready to fight for your rights every step of the way.

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The best Law firm, they took care of everything for me. Nice people!
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Quiero distinguir al Dr Casas y su equipo de trabajoLa atención fue sumamente personalizadaDieron seguimiento a mi caso semanalmenteMuy profesionales
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20:44 03 Jul 25
I’m very pleased with the support and professionalism I received throughout my car accident claim. I truly appreciate their dedication and would highly recommend them to anyone in need of assistance after an accident.
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20:18 03 Jul 25
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20:46 03 Jun 25
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22:30 28 May 25
Nick did a fantastic job on my case! From start to finish, he was professional, knowledgeable, and truly fought for my best interests. Thanks to their expertise, I achieved a great outcome. I highly recommend their services to anyone in need of a skilled and dedicated attorney."
Debora Desir
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02:35 26 Apr 25
Nick and the team are great to work with. I really like the level of technology they use to communicate via text and Nick is always available if you need a phone call. Nick fights very hard for his clients and the professional staff are a pleasure to work level
laura mow
laura mow
00:20 03 Apr 25
After an accident, I was unsure where to turn. Another attorney that I knew connected me with Casas Law. I received personal attention from both Alex Casas and Nick Sarta. They, and their entire staff demonstrated that they cared. All contacts with all personnel within the office were very positive. I'm grateful for their work on my behalf, and grateful that I was referred to this group.
Steve Hammaker
Steve Hammaker
18:26 05 Mar 25
Alex Casas and his team provided the best service and results I could have ever expected. I would highly recommend him for your legal needs. I was always able to speak to him directly when needed. He goes above and beyond!
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20:14 26 Feb 25
Thank youuuu!
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15:45 06 Feb 25
Muy complacido con el abogado casas y con el trabajo que realizo su equipo y espero que no tenga necesidad de llamarlo en un caso de otro accidente y espero que siga siendo mi abogado para otro asuntos que se puedan presentar tanto yo como mi familia. Muchas gracias.
Barbara De la cruz
Barbara De la cruz
16:04 23 Jan 25
I had the pleasure of working with Nick with Casas Law, and I am beyond impressed with the level of service and professionalism he provided. From our first consultation to the final resolution of my case, they made me feel supported, informed, and confident every step of the way.Nick and his team were not only highly knowledgeable in the law, but also took the time to carefully listen to my concerns, answer all my questions, and explain the legal process in a way that was easy to understand. They were always quick to respond to emails and phone calls, and never left me wondering about the next steps.What stood out the most was their dedication to achieving the best possible outcome for me. They were strategic, efficient, and made sure I was always well-prepared for any decisions or proceedings. Thanks to Nick and his entire team at Casas Law for their hard work and expertise, my case was resolved successfully, and I couldn’t be more grateful.
Alisa Knapek
Alisa Knapek
14:53 15 Jan 25
Mr. Casas made the process of dealing with an accident go as seamless as possible. I will absolutely recommend he and his law firm to handle any legal issues. Thank you, Mr. Casas for all your kindness through this process.
Angie Buffardi
Angie Buffardi
13:46 27 Nov 24
Great experience. Mr.Casas was very helpful as well as dalila. They kept us in the loop at all times and stayed in communication with us. I would definitely recommend their services to anyone.
Makaya Howard
Makaya Howard
16:23 13 Nov 24
Casas law is the best law firm in Palm Beach county. I was badly injured and Alex took the time to explain the process of getting me justice and hold the responsible party accountable. He was there every step of the way, I appreciate his help, and if you're injured, this is the law firm to have fighting your case. I can't stop thanking Alex and his team of lawyers for there guidance that me through a very very difficult time 🙏.I would recommend him to anyone who is looking for justice in any injury case .
Courtney Treasure
Courtney Treasure
19:22 06 Nov 24
I highly recommend Casas Law for anyone dealing with an accident injury case. They handled my case with utmost professionalism, guiding me through every step and ensuring all my questions were answered. Special thanks to Nick Sarta, who went above and beyond to make the process smooth and stress-free. I’m grateful for their hard work and dedication!
Alper Songul
Alper Songul
22:48 05 Nov 24
I highly recommend Casas Law, P.A. for anyone dealing with a car accident claim. From the start, Alex Casas and his team were professional, compassionate, and knowledgeable about navigating the complexities of the case. The insurance company initially offered a settlement that was nowhere near what we needed to cover the expenses, but Alex fought tirelessly on our behalf.He kept us informed at every step and genuinely cared about getting the best possible outcome. Thanks to Alex's dedication and expertise, we won the case, and we received a settlement that was more than fair. If you need a lawyer who knows how to stand up to insurance companies, look no further!
Edel Laura Herlong
Edel Laura Herlong
22:23 05 Nov 24
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Kelly Duval
Kelly Duval
20:54 04 Nov 24
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Tim Martin
Tim Martin
19:19 04 Nov 24
Deciding on who to hire to represent you for a personal injury case,Your choice should be determined by what type of reviews the firm gets and then you should interview the lawyer,When you sit in front of Alex Casas,You first understand how passionate he is about his work and you scan his office and you see what’s important to him,It’s family because you see all the beautiful photos.That’s why you should hire Alex Casas.That is why I hired Alex for my personal injury case.
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Louie Deutsch
21:02 30 Oct 24
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Ann Marie Calderon
Ann Marie Calderon
20:33 30 Oct 24
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Rene Puerto
19:06 30 Oct 24
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Rose Perez
12:43 30 Oct 24
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Lady J
Lady J
14:43 23 Oct 24
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Melissa Perez
Melissa Perez
21:20 16 Oct 24
Mr Casas and all his team did a wonderful job on winning my case! They treat you with respect, understanding, and most important empathy. When I met Mr Casas I could feel the kindness and generosity in his soul. This extends through to his team. I know that it truly is a team effort. I went through A LOT and they were always patient and kind through it all. I felt validated in a time when I needed that kind of support the most. If you're on here and wondering who to reach out to for help...you found them! Thank you so much!
Adriana Stephen
Adriana Stephen
18:28 08 Oct 24
Just simply the best
Abraham Masarweh
Abraham Masarweh
23:24 07 Oct 24
Mr A Casas and his wonderful team did an exceptional job on my and my friends' cases, which was not an easy task.The story goes on. I had a previous attorney who was terrible. I moved on with Mr Alex Casas, and he handled the whole case with a professionalism that is rarely seen in the legal world of personal injury. Mr. Alex Casas always calls you back and keeps you up to date about what is going on.Do not waste your time with other firms. Just go to Casas Law.Scott M
Scott Meyrowitz
Scott Meyrowitz
16:01 01 Oct 24
I Awilda Ruiz am pleased to recommend Casas Law Firm. They are a Team of attorney's that are Kind, Caring, very professional and most of all they fight for you to get the best possible outcome on each and every one who they serve. I am very pleased with their Ethics, compassion and professionalism, They have my highest recommendation(5 stars to each and everyone of them and their staff. Thank you so very much for your services.PS: if their were higher scores for their performance I would give them the highest!!!Best Regards,and again thank youAwilda Ruiz
Awilda Ruiz
Awilda Ruiz
15:14 01 Oct 24
Through the tireless and unrelenting efforts of everybody at Casas law I can’t thank them enough. They not only took the time to work with me through my case but actually gave me the complete comfort in knowing what is happening, and how it is being handled. I with out a doubt will be back if I have any issues in regards to personal injury. Again thank you all so very much
Fly Net
Fly Net
20:42 27 Sep 24
Eduardo Delgado
Eduardo Delgado
17:52 23 Sep 24
Mr. Nick Sarta & his team made my personal injury claim journey as effortless as possible. Their high level of professionalism and accessibility put me at ease throughout each step of the process ending in a quick and easy settlement. Life sometimes hands us a series of unfortunate events but it was very reassuring to know I had Casas Law on my side.
Ted K
Ted K
13:25 16 Sep 24
Kyle Bray
Kyle Bray
20:46 19 Aug 24
Oh how grateful am I to have used this Law firm! It’s been a couple years they’ve been assisting my lawsuit, and as soon as i turned 18 they Prioritized getting me what I deserved. Dalila was AMAZING at handling everything vastly.
Jayla Jaya
Jayla Jaya
14:10 15 Aug 24
I am so very pleased and happy with the Casas Law family. They helped me during this difficult time after my car accident. I highly recommend anyone to Casas Law so you don’t have to worry about anything. Thank you so much.
Hyacinth Hutchinson
Hyacinth Hutchinson
13:55 13 Aug 24
Fantastic family law firm! Alex Casas handled my case so seemlessly and efficiently and fought for what I deserved for my injuries!
Chloe Calderon
Chloe Calderon
18:49 06 Aug 24
El doctor Casas y su grupo de trabajo, cumplieron con lo que me prometio en el comienzo, de mi casoSiempre atendieron mis dudas y me senti respadado en todo momento
Marco Novoa
Marco Novoa
14:11 02 Aug 24
I would like to give a HUGE thank you to Casas Law, after dealing with such horrible accident I was scared and suffering anxiety on how to handle everything. Casas Law made everything so smooth and such an easy experience with them. I always felt like they were just a text message away, literally. If I had any questions I could send a text which is more convenient especially during work hours & would get a respond in just a few minutes. I will definitely refer if needed, all the staff very efficient and polite and understand . Thank you ❤️
Monce Sarabia
Monce Sarabia
02:26 21 Jul 24
Navigating the aftermath of an accident is no small feat. Between a totaled car, insurance claims and injury, I had felt like the car accident itself would prove to be just the beginning of a long list of difficulties. The team at Casa’s Law eased my worries and my burdens.From the moment I secured Mr. Casas as my attorney, I received guidance and support in a system I had previously known nothing about. Any questions or concerns were handled with care and respect. I feel lucky to have found them, and would recommend their services to anyone who’s looking for an attorney.
franki bryson
franki bryson
20:17 16 Jul 24
I was very happy with the outcome I prefer anybody to go to casas law he is the man for the job and also all secretaries that work for him are awesome
Jerome Misner
Jerome Misner
16:23 27 Jun 24
Great group of lawyers.
Gervens Datis
Gervens Datis
20:37 25 Jun 24
Casas Law Firm is absolutely the best. I was impressed by this lawyer expertise. He handled my case with professionalism and the staff are super nice. Alex you Rock!!! Thank you❤️❤️❤️
A. Khan Jr
A. Khan Jr
20:38 19 Jun 24
I want to thank you so much for all the time and effort you put in my case. You are true professionals and dedicated team that made it all so easy.This firm helped with my high-difficulty case. They directed me to correct practitioners regarding my spinal injury occurred after a non-fault car accident. I have followed each step they recommended, I got my health and painless days back. They are not only concerned about the financial damage you got after an accident or injury but they are truly there to help you get back your health! They are transparent and communicative. Trust this firm!
Tugay ÇİÇEK
Tugay ÇİÇEK
16:22 01 Jun 24
Casas Law was very helpful in making sure I got the care I needed in an otherwise confusing process. It helps to have someone knowledgeable like Alex helping to navigate the legal process.
Anna Yeskey
Anna Yeskey
22:51 12 Apr 24
I am so grateful for Alex and his team! I had an accident a few years back and had a few lawyers turn down my case before I was referred to Alex. He fought for me till the end and gave me so much peace of mind from beginning to end and was able to settle my case. Thank you Alex!
Leidys Lora
Leidys Lora
21:29 29 Mar 24
The best law firm in Florida hands down. I met Alex and his team through a mutual client and from the day I met him he treated me with respect and kindness and explained to me the whole process step by step. I will definitely recommend this law firm to all my friends and family members who need a law firm that is all about business and treats u like a human being. 😀😀😀😀😀😀
Georgiy Bakhtadze
Georgiy Bakhtadze
18:50 26 Mar 24
Getting into a Car Accident can be an extremely emotional and alarming experience. Not knowing who is looking out for your best interest.As a qualified Attorney “Nick Sarta” came through for me, he listens, understands and gets to the matter at hand. As he worked my case he analyzed, reviewed and gave sound advice. He was always available to answer my questions.And even if things got difficult he assured me all was in control.I highly recommend him, for he has become more than his profession, but also a friend. And someone who looks out for YOU when the chips are down and you tend to feel all is lost.Mark
mark pizzani
mark pizzani
19:45 20 Mar 24
My injury was fiercely contested by the defendants with unethical behavior. I thought my claim was over and got so frustrated I was about to drop it when Nick called to say they had settled much to my surprise. This firm and Nick fought diligently for me to hold the opposition accountable. Amazing staff including Dalila Nicks assistant.
Thomas Guarino
Thomas Guarino
13:06 24 Feb 24
I was rear-ended and soon after I realized that I would need help navigating the system. I spoke with a few attorneys and I didn't feel comfortable with any of them. Ss soon as I spoke with Alex I knew I had found my attorney. His kind demeaner and no pressure approach fit me perfectly. With his help I had a great team of medical professionals to help me to a positive outcome. 1 year after the accident I was almost 100% and my case closed. I also got a nice settlement that I was NOT expecting. I would gladly recommend Alex and his team.
Dale Wiley
Dale Wiley
23:42 14 Feb 24
Sin lugar a duda el doctor Casas y su bufete de abogados son los mejores para llevar tu proceso, en mi caso pensé que ya todo estaba perdido pero Casas Law tomo mi caso y pudo resolverlo a mi favor.Estoy sinceramente agradecida con Casas Law y su equipo, fueron tan atentos y pacientes con mi caso.Les envio muchas bendiciones para Casas Law y todo su equipo.
Andrea Valencia
Andrea Valencia
18:32 15 Jan 24
Alex and his team at Casas Law firm helped me out so much with my accident case. I was referred to Alex by Tim at Autokrafters who repaired my car and I also recommend Casas Law to multiple friends who were in car accidents as well. Alex and his team are professional and most importantly, genuinely care about your well being and needs. Thank you Alex and team!
Jenna Comunale
Jenna Comunale
00:45 12 Jan 24
Excellent attorney and staff. Whenever I had questions they immediately addressed them. Walk you through every step of the process. Nick is your guy! Someone you can trust.
Raymond Acevedo
Raymond Acevedo
12:57 19 Dec 23
El equipo entero de Casas Law es increible! Desde el principio de mi caso hasta el fin siempre estuvieron disponibles para responder a todas mis preguntas y ayudarme paso por paso por todo el proceso. No se puede pedir mas a un bufete de abogados, son los mejores!
Jorge Lago
Jorge Lago
20:19 05 Dec 23
Casas Law is the absolute best! Nick was able to help guide us and educate us through our case. He is an extremely thorough, educated, and professional attorney and most importantly treats his clients like family. He is there for you every step of the way he is always a call or text away and if he’s busy he will get back to you right away. Even when our case was closed he was still always a phone call or text away! I would highly recommend Casas Law & Nick to anyone needing a personal injury attorney!
Jorge Velazquez
Jorge Velazquez
18:54 01 Dec 23
I had a wonderful experience with this firm. Very good communication, was treated with respect and I always felt safe and protected. I highly recommend them for your legal needs. Shout out to Nick Sarta, a real OG.
Rachel Zernit
Rachel Zernit
16:46 30 Nov 23
Alex Casas and his team were very helpful and efficient in handling my case. They guided me through the process, kept me informed and were quick to respond to my questions and concerns. Everyone at the office was very professional and polite at all times. I would definitely recommend Casas Law. Thank you.
Caroline Oxamendi
Caroline Oxamendi
16:48 17 Nov 23
No tengo las palabras suficientes para describir lo profesionales, eficientes y atentos que son en esta oficina de abogados. Mi caso era un poco complicado y ellos hicieron todo lo posible para ayudarme y hacer lo mejor para mi. Cuando fui donde ellos estaba embarazada solo con 3 meses y de la manera que ellos estuvieron tan atentos a que todo estuviera bien tanto con el embarazo y la demanda. Que en mi vida nunca había tratado con un grupo de abogados en el que en realidad como cliente le importas. Gracias por todos a cada unos de ustedes, por las llamadas , por los mensajes y por siempre velar por mi bien!! Nick, Melissa, Alex ustedes fueron con los que mas me traté en esa oficina, gracias por todo. Mi familia y yo estamos muy agradecido con su buen trabajo y su profesionalismo.
Raiza Rodriguez
Raiza Rodriguez
14:35 19 Oct 23
Casas Law firm helped me tremendously when I needed them. I recommend Casas Law to all my friends and family. Alex and his team are professional and most importantly, genuinely care about your we being. They get the job done. Thank you Alex and team.
Tania Hilario
Tania Hilario
19:34 05 Oct 23
Casa Law firm has been the best decision I made all year working the firm and their team was the most professional and transparent experience I ever had with a law firm they made me feel like family and worked diligently to obtain every dollar tht my case was worth Nick Sarta is one of the best Lawyers in the country and a great person all around
Darrell Alexander
Darrell Alexander
13:49 02 Oct 23
I was and am very grateful for what Casas Law was able to do for me. They guided me through a process I didn't fully understand. They kept me informed at every step of the process. They made sure my needs were met. And were able to make me whole again in a very reasonable time. I would, I will, I have recommended them to family and friends. I hope I never need their services again. But if I do, they will definitely be the ones I call. Thank you, Alex Casas for your support when I needed it the most.
Ivan Cortes
Ivan Cortes
14:44 01 Oct 23
Sometimes life takes an unexpected turn, and you find yourself grappling with the aftermath of a serious injury, After my accident I called Nick before becoming his client and he offered me valuable advise that protected me and helped me navigate the aftermath of a horrific accident on I-95. When it became apparent that I needed other legal experts that works in the areas of workers compensation and traffic court he referred me to excellent lawyers in those areas and I was able to navigate those issues.That’s why when I got into a second car accident, I immediately called him. You will need someone who can advocate for you and make sure that at the end of the day you are taken care of both from a medical perspective by referring you to excellent doctors and financially by making sure that you leave with some money in your pocket and are able to handle your medical bills.Nick was always reachable to me and my family even after-hours and during weekends. He took the time to listen to my concerns and many questions even when they fell outside the scope of the case. He has even helped me with things that fell outside the case like trying to seek property damage, when the insurance company was stalling and late on sending a check for car repair.If you're looking for an injury lawyer who will go above and beyond for you, look no further than Casa Law. They are without a doubt, the best in the business. I am forever grateful for their services and now I can look forward to life, after this case has closed.
Modelbashir
Modelbashir
14:15 29 Sep 23
Exceptional!! The complexity of this case intiially appeared to be cut and dry. Boy was I wrong. Nicks instincts and taking action disclosed a significant amount of damage was not reflected in the initial settlement.After his investigation a final settlement was reached and the amount I received for my pain and suffering was fair! I am happy to provide Nick the highest of reviews Eceptional!!
Richard DeLopez
Richard DeLopez
17:12 28 Sep 23
Casas Law is a very professional law firm. My case was a bit complicated and the staff as well as Mr. Casas did everything possible for the best outcome for me. They are patient, kind, attentive and thorough.
Linda Manners
Linda Manners
14:06 27 Sep 23
Alex and the staff at Casas law firm are a wonderful group of people to work with. They are polite and always return calls in a timely manner. They kept me informed and up to date as the case progressed. When my husband had difficulty getting in a car to go to their office he came to us instead! We highly recommend him to anyone who needs help.
Louise Miller
Louise Miller
14:15 26 Sep 23
I have been in two major car accidents in the past 13 years (one I should not have walked away from) and I would not trust anymore more then attorney Alex Casas. I am beyond thankful for his help to make sure my health and wellness was taken care of due to someone else's negligence. Praying to never be in the situations I have been in again nor anyone else but if something was to happen he would always be the first call I make. To this day (3 years after my second) he (Alex Casas) still checks in on me to make sure I am doing alright.This truly becomes like family in the hardest times.Thank you! ❤️
Jacqueline Keene
Jacqueline Keene
00:39 22 Sep 23
Great attorney! He was so honest and upfront about the possibilities on what could happen. he has a great network, Definitely would use again,
Casas Law is the very best. I got hit by a car while riding my bicycle. I don't know what I would have done without Alex and the team.I had a ton of medical bills that and I was really in no condition to deal with anything. I had a ton of problems physically and also was pretty mentally down from the accident. Luckily, all I had to focus on was my recovery. They took care of the rest.I was always able to speak to Alex and the entire team was extremely professional and very very responsive. Not at all what we have become accustomed to these days.I also got a very nice settlement. Don't get me wrong, I would not get hit by a car again for any amount of money but getting a healthy settlement doesn't hurt!!! :)I highly recommend them and hope I never need them again, but if I do, I surely know where to go.THANKS CASAS LAW!
Jack Rosen
Jack Rosen
22:14 21 Sep 23
In my entire life, I’ve never had a better experience. Nick Sarta is my attorney. The man is a genius. That aside, he is kind and considerate, honest, ame understanding. He guided me in the right direction, every step of the way. He explained every step and kept me involved in every decision. I never once felt out of the loop. He made sure I understood every single part of the process and if I didn’t, he was patient, took his time to make sure I understood, before we proceeded. He kept me calm, the entire process. He impressed me beyond measure. The ultimate professional, in every sense of the word.May I add, pleasantly surprised in how smooth the process went and in a shorter time period than I expected. All in all, I couldn’t be happier! I recommend Nick Sarta to EVERYONE!! There is no one better in the field. No one.Best,Kim Shamoun Tzivas
Kim Tzivas
Kim Tzivas
21:32 13 Sep 23
I wanted to first thank and commend the whole Casa Law team for their constant effort and dedication throughout duration of my legal case. The whole team was very professional, knowledgeable and attentive to my every legal question and need. Nick and Alex was with me every step of the way in my time of need, whether to get me to see specific doctors whom would fix me properly or just to help me get through my daily struggles.The whole group communicated with me every step of the way to give me as much comfort as possible and assured me that everything would turn out ok and I would end up with not only physical resolution but a better piece of mind for what I had went through.They are an outstanding team and for someone like me who had never gone through anything like this before in my life they always made me feel like I was their number one priority.
James Price
James Price
21:44 16 Aug 23
It’s been a long year working on my case ! But Dalila and her team worked with me every day to make sure everything went smoothly and I understood what was going on ! I wouldn’t have went to any other law firm thank you guys so much !
Lilyanis orama
Lilyanis orama
17:05 13 Jul 23
Nick and his team are the best! They genuinely care about their clients and fight for what’s right. I thank God for such wonderful people who do an outstanding job.
Carltonice Morgan
Carltonice Morgan
02:22 27 Apr 23
The Casas Law Team is the firm that anyone who was injured in an accident needs to represent them in the West Palm Beach area. Their professional manner and overhaul attitude to their clients were outstanding. I was very happy with the outcome of my case as this Team took the time to guide and educate me throughout the legal process.
Millicent Holness
Millicent Holness
15:55 18 Apr 23
"I recently had the pleasure of working with the team at Casas Law and I cannot recommend them highly enough. From start to finish, they were professional, knowledgeable, and dedicated to achieving the best possible outcome for my case. Their attention to detail and commitment to keeping me informed every step of the way made me feel confident and secure throughout the entire process. Above all, their friendly and approachable demeanor made working with them a pleasure. If you are in need of legal services, I highly recommend Casas Law- they truly are the best in the business!"
Ana Cuartas
Ana Cuartas
22:43 14 Apr 23
Tuve una excelente esperiencia con Alex y su equipo en Casas Law. Me ayudaron y apoyaron en todos los pasos de mi procesos despues de mi accidente, respondieron mis dudas y estaban siempre dispuestos a contestar mis llamadas y darme toda la informacion necesaria. Estoy muy satisfecho con los resultados de mi caso y recomiendo a Alex y sus abogados un 100%
tiki tiki
tiki tiki
15:27 14 Feb 23
From the beginning to the end, Casas and his team has always been very responsive, caring and professional. They met my standards and more! They were always available to answer any of my questions and were very communicative with my case. Amazing team and I recommend them to anyone!
Liliana
Liliana
17:25 09 Feb 23
I would highly recommend the Casas Law team to anyone struggling with an injury after an accident. Their team was generous with their time and helped educate me through the steps before we won my case. I am more than happy with the outcome of my injury case and would recommend them to anyone in the West Palm Beach area. Nice and friendly front office and sharp lawyers. Thank you for all your work.
adam hamden
adam hamden
15:17 30 Jan 23
Exelentes abogados Dios les Bendiga grande mente
Fany Hernández
Fany Hernández
21:14 15 Nov 22
Nicohlas Sarta outstanding attention made personal call for each step of the process. Caring and knowledgeable staff with experience.
Nicolas Flores
Nicolas Flores
15:20 11 Nov 22
Attorney Casas and his staff are the best! They were very responsive and thoughtful throughout the whole case. Thanks to their hard work and dedication, we were able to win! Do not hesitate to hire Attorney Casas for your legal matters.
Dany C
Dany C
02:02 06 Oct 22
Nick Sarta is the most reliable, honest, and caring attorney I have ever dealt with. He and the rest of the firm were great to me and helped me recover the maximum on my case!
i have come to alex on several unfortunate accidents and always made me feel like top priority. very accessible and attentive team answering any doubt or question that comes to mind that brings a sense of comfort in troublesome times. Always appreciate the work they've done for me
Dario Santiago
Dario Santiago
18:48 23 Aug 22
Would definitely recommend they got back with me within 24 hours for my calls nice swift handling of the case thank you
Angela Casarella
Angela Casarella
00:38 10 Aug 22
From the beginning Alex explain the whole process and the possibilities we had. Since this was my first experience needing a personal injury attorney, I was nervous about the whole process. Alex took the time to explain everything from a to z. The whole experience was super easy, they were always accessible and they kept me informed. Although I hope I will never need a personal injury attorney again, should there be a need, I will surely choose Alex and his team.
Lynnette Penalbert
Lynnette Penalbert
21:09 09 Aug 22
I had a extremely positive experience from start to finish with Alex and his team. Alex was always available and responsive to my questions and concerns. He assisted me with Medical and Insurance matters. Alex is a friend and a very capable attorney. If I could give 10 Stars, I surely would. Thank you Casas Law.
Beth Keller
Beth Keller
15:21 20 Jul 22
Excellent and trustful Attorney!
Kervin Moya
Kervin Moya
17:52 19 Jul 22
I never thought I would need a personal injury attorney, but sometimes life happens. I heard many stories about what people have gone through after being injured and I was quite nervous about the process. I was referred to Alejandro (Alex) Casas by a friend. Throughout the process Alex was very professional, compassionate, explained things very clearly and took the time to listen to me. His office staff was always there to answer questions. I never had to wait long for an answer about anything. Casas Law did not try to micromanage my choice in health care providers, but did have a lot of knowledge about local providers if I needed recommendations. A friend of mine was coerced into seeing certain practitioners for care by her attorney. That did not happen to me. The thing about Alex that impressed me most was that he was very straightforward, approachable and honest. Alex knew the right strategy to settle my case and I am happy with the results. It sure made it easier to recover knowing I was a being represented by competent professional team that was looking out for my best interest. I highly recommend Casas Law.
Denise H
Denise H
18:12 15 Jul 22
My family and I are very thankful to Alex and his team for litigating our case against a business owner whose employee committed negligence. We are very thankful and very pleased with the outcome of our case. Thank you!
Olga Hernandez
Olga Hernandez
20:36 12 Jul 22
From the beginning of the process of my accident, Alex Casas and his firm, have been nothing but professional and the most helpful attorney any client could possibly be searching for!! I would highly recommend their services without any hesitations.
Alfredo Amador
Alfredo Amador
07:11 10 Apr 22
Alex is the most compassionate lawyer providing quality legal representation with his clients best interests at heart. I highly recommend him for all types and levels of legal work.
Steve Bialakis
Steve Bialakis
20:33 30 Mar 22
If you want a good lawyer and a reliable one and trusting one casas law it's the one to go to very trustworthy and makes you feel comfortable and doesn't beat around the bush.
Xavier Rodriguez
Xavier Rodriguez
00:50 17 Mar 22
Not often do you come across a Personal Injury Attorney that has received 5 Stars from every reviewer. You must meet Alejandro (Alex) Casas to truly understand where the five stars come from. His attention to detail, his care and concern for his clients, his love for his community, his knowledge of the law and just as important, his honesty. He speaks the truth always!! Due to being bilingual, he's helped the Hispanic Community in more ways than one. Alex is the real deal!! Eduardo Gruvman
Eduardo Gruvman
Eduardo Gruvman
20:29 17 Feb 22
Alex and his team are well versed in personal injury law. They are open, honest, and always put the client first.
Tom Shea
Tom Shea
20:37 11 Aug 21
Alex Casas and his team knew just the right approach for my suit and handled it with tact and care. Alex is one of the nicest lawyers I've met - no ego-- no pontificating -- no showing us how important he was. Alex got right down to business, with a smile on his face, and completed our claim quickly, achieving the results we wanted. Thank you, Alex, Susie and Staff.
Jann Seal
Jann Seal
16:16 06 Jul 21
"A steady, reassuring and calming voice when you need it most." Alex Casas and his team are great. My situation was very complicated since I was dealing with a number of insurance companies and multiple hospital bills! The team at Casas Law worked with all the various factors and made everything seamless as well as keeping me informed the whole way. I would not have known how to maneuver the insurance waters so I was very glad that Alex was there for me. I would highly recommend Casas Law, Alex, Susie and the whole team.
Bob Going
Bob Going
14:39 08 Jun 21
I was recommended to Alex Casas by my father and I am absolutely ecstatic with how simple and easy he made my auto collision injury case for me he handled everything to where all I had to do was show up and sign on the line! I’d recommend him to anyone!
Dylan Lower
Dylan Lower
17:02 05 Feb 21
I am very pleased with the assistance from Casas Law P.A and will recommend this firm to anyone and everyone that needs help. They are very professional and friendly and go above and beyond the call of duty. Thank you so much for all your help.
Jeff Pickett
Jeff Pickett
16:46 10 Nov 20
Alex Casas is by far the most present and engaged attorney with whom I have had the pleasure of working. The staff is caring and pleasant. The response time is extremely fast. And he is good at winning! Thank you for all you have done for us over the years! I highly recommend Casas Law!
Meroe Rabieifar
Meroe Rabieifar
17:55 18 Sep 20
Alex and his team were my rock after I was hit by a car while riding my bike. They were able to direct me with medical care questions, advocate on my behalf with insurance companies, and really listen on days where I had pain and was completely frustrated with my insurance company and their lack of response. Highly recommend!!!!
Kelly Givens
Kelly Givens
14:47 18 Sep 20
I was referred to Alex after being hit by a car while riding my bike. His help and guidance through a very difficult time has been a gift. I was hurt, scared, and lost as to what I needed to do. Alex was a light in a time of confusion and injury. Do not hesitate to reach out to him when you need assistance. He and his team will be there and you will be their priority.
Kelly Ann
Kelly Ann
20:14 10 Sep 18
confiabilidad y experiencia
Rolando Casas
Rolando Casas
21:03 09 Sep 18
Alex took the time needed with my family and we received the compensation we wanted! A++++
Johnny H. Meier
Johnny H. Meier
04:14 08 Sep 18
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